Our products have a standard one-year factory warranty.  After this period, we will continue to provide the service you expect from us.

For repairs and warranty cases, please contact info@bertschat.co.uk first, stating your order number. They will try to help you as quickly as possible. Because it concerns technical products, our specialists can often solve any issues remotely. 

Any more questions? Please do not hesitate to contact us. Our specialists will be happy to advise you:

: 0808 2580041 

: info@bertschat.co.uk

: Live Chat

Before sending the product for repair, please register the product in our portal. After completing the form, you can download the return slip and return label. Please attach the return slip to your return shipment. 

To the Repair Portal